London Gateway

For most commercial shipments, we require a commercial invoice, packing list, Bill of Lading or other relevant shipping documentation, and the importer's or exporter's EORI number. Commodity codes, goods descriptions, values and origin details are also needed. Additional certificates, licences or supporting documents may be required depending on the goods and customs procedure.

Yes. Bacsoft provides customs declaration services for both Full Container Load (FCL) and Less than Container Load (LCL) shipments at London Gateway. We support individual consignments and regular shipments, working with freight forwarders, importers and exporters to manage the relevant customs formalities.

Yes. Where the necessary shipment details and supporting documentation are available, import declarations can be prepared ahead of the vessel's arrival and, where appropriate, submitted as pre-lodged declarations. Final customs release remains subject to arrival, HMRC requirements and any applicable checks or inspections.

Not necessarily. Customs release confirms that the relevant customs requirements have been satisfied, but the container must also meet the shipping line's and terminal's release conditions. Outstanding charges, documentation, collection arrangements or inspections may need to be resolved before the container can leave the port.

If HMRC or another border authority selects a shipment for inspection, the goods may be held until the required checks are completed. This can involve documentary checks, scanning or physical examination, depending on the circumstances. Additional terminal handling arrangements or charges may apply, and the goods cannot be collected until the relevant holds have been released.